How do you compare to other organizations? What can you learn for continual IT improvement?  The IMF Benchmark Forum allows unlimited, on-demand access to the industry’s strongest and most up-to-date benchmark database. This service allows IT organizations to compare themselves to industry leaders and learn best practices for their organizations.  The IMF Benchmark Forum is consistently rated by members as the most beneficial benchmarking exercise they have completed. With dozens of new observations annually and no data more than 12 months old participation in the IMF Benchmark Forum has increased drastically since its launch in 2005. This includes a 5-fold increase in quarterly participants, and a 100% repeat participation rate. 

Key comparative metrics are provided through this program for IT infrastructure areas.  Participant information is gathered through a detailed data collection guide, and then carefully validated by IMF benchmarking experts.  The following infrastructure areas are covered:

• Help Desk Operations
• Desktop/End User Computing  
• Voice Network
• Data Network
• Datacenter Operations
  • Mainframe
  • Windows Servers
  • Unix Servers
  • Linux Servers
  • Misc. Servers
  • Storage
• IT Management and Administrative Functions

The IMF Benchmark Forum is included in multi year membership, and can be completed on a yearly basis.  For more information please click here to email us or call 770.455.0070.  

Comprehensive Benchmark Analysis:

IMF also performs the highest quality custom benchmarking studies available. Clients include some of the largest global companies who desire assistance with understanding complex environments and cost reduction priorities, product or service catalog and outsourcing guidance. For more information click here to visit our benchmarking company’s website.  Customized studies focus on the following areas:

• Infrastructure Efficiency and Effectiveness
• Strategic Sourcing Consultation
• Product Management and Service Catalog Analysis
• Infrastructure Decisionmaking and Scenario Modeling
• Long-term Measurement Program Plan Development and Execution
• Internal IT/Business Communication

Rapid Metric Exchange

The IMF Rapid Metric Exchange (RME) is dedicated to quick studies (completed in a matter of weeks) that allow members to compare the leading indicators of their IT performance. These studies are free to IMF members and are facilitated by the staff of IMF benchmarking experts.
Click here for details on RME.