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Workforce Planning & Development
Mon Sep 8, 2003 - Tue Sep 9, 2003

As IT evolves into a more integral business partner and change leader, the skill requirements and development needs for the IT organization will evolve as well. Integrated technology infrastructures create the opportunity to manage IT resources enterprise- wide, changing the context but not the need for workforce development efforts and talent management. These main discussion themes are summarized in the meeting summary referenced below:

Aligning IT with Business Needs Many business leaders are looking for IT to take a leadership role in the organization, as an active partner in identifying and delivering business value through technology innovation. This new role often requires a significant change management effort within the IT organization.

Enterprise-wide Resource Management Market pressures have led many enterprises to seek operational efficiencies and improved responsiveness to customers through consolidation and centralization. Global single-instance ERP implementations and the integration of business unit silos are two examples of this trend, and both create new opportunities and challenges for IT organizations.

Talent Management & Training In the midst of changing roles and organization structures, talent management remains a critical factor in the longterm effectiveness of an IT organization. Members compared approaches and models for the early identification and development of top talent and skills training programs for new managers.

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